Retailers Missed Out on $150B in 2016 Revenue by Failing to Provide Shoppers with Personalized Service
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Retailers Missed Out on $150B in 2016 Revenue by Failing to Provide Shoppers with Personalized Service

Millennials Would Pay Up to 20 Percent More for Better Retail Experiences Disappointing shopping experiences are costing brick-and-mortar retailers serious money, according to the latest State of Retail 2017survey of U.S. consumers from business personalization firm TimeTrade. In fact, the survey results suggest that U.S. retail stores left about $150 billion in potential revenue on the table in...